GEICO Auto Repair xpress® (ARX)

 A Shop Representative will meet with you at the repair facility to:

• Evaluate your vehicle's damage.
• Explain the repair process and answer your questions.
• Arrange for you to leave your vehicle for repairs and go home in a rental vehicle*

 As your car is being repaired, your Shop Representative will:

• Facilitate the repair process directly with the shop to ensure speed and quality.
• Keep you informed of your car's repair status.
• Perform a pre-delivery review of the completed repairs before you pick up your car.

 When your car is fully repaired, you will:

• Return to the repair facility in your rental car.
• Receive copies of all repair documents, including your damage estimate.
• Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle.

• A friendly greeting from your local Shop Representative.
• A thorough explanation of our easy Auto Repair Xpress process that will help deliver peace of mind.
• A complete explanation of your repair estimate and expected repair time.
• The convenience of one-stop rental pick-up and return at your ARX location with the appropriate coverage. 
• Updates to keep you informed on the status of your vehicle repair.

• Confidence in knowing that your Shop Representative will conduct a pre-delivery review of your vehicle before you are notified that it is ready to be returned to you.
• Satisfaction with a timely repair that is backed by a written lifetime guarantee that will be provided when you take delivery of your repaired vehicle.

 We value you as a customer and want to make your claim experience as worry free as possible. The GEICO family thanks you for allowing us to take care of your claim.